Privacy Policy

SMAC Apps is a wholly owned subsidiary of PamTen, Inc., a corporation located in Princeton, New Jersey, USA. This Privacy Policy outlines how SMAC Apps (“SMAC Apps,” “us,” “we,” or “our”) collects, uses, protects, and handles your Personally Identifiable Information (PII)/Personal Data (PD) when you visit our website, use our mobile applications, or interact with our services (the "Service").

Personally Identifiable Information (PII) or Personal Data (PD) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully.

1. Information Collection

What information do we collect?

We collect Personal Data that you provide to us directly and information that is collected automatically through your use of the Service.

• Information You Voluntarily Provide (PII/PD):
• Identifiers: Name, email address, phone number, and postal address (when submitting an inquiry, registering, or subscribing).
• Professional/Employment Information: Current company, title, and professional interests (when submitting a contact form or inquiry for business services).
• Content: Information you provide when using Live Chat, filling out forms, submitting feedback, or engaging with our Service.
• Information Collected Automatically:
• Usage and Device Information: IP address, browser type, device type (desktop or mobile), operating system, pages viewed, time spent on pages, and referring website addresses.
• Geolocation Data: General geographic location derived from your IP address.

When do we collect information?

We will collect information from you when you:

• Contact us on our site (e.g., via a contact form or Live Chat).
• Subscribe to a newsletter or marketing communication.
• Fill out a form, provide us with feedback, or use our Service.

2. How We Use Your Information

We process your Personal Data for specific and legitimate purposes, relying on a Legal Basis for each activity where required by law (e.g., GDPR).

Purpose of Processing	Legal Basis (Where Applicable)
To Provide and Improve Service	Performance of a contract; Legitimate Interests
To improve our website and apps to better serve you.	Legitimate Interests (analyzing performance)
To allow us to better service you in responding to your customer service requests and inquiries.	Performance of a contract; Legitimate Interests
For Marketing and Communications	Consent; Legitimate Interests
To send periodic emails regarding our products, services, and company news, if you have indicated interest or subscribed.	Consent (for direct marketing emails)
To follow up after correspondence (live chat, email or phone inquiries).	Legitimate Interests (to continue engagement)
For Security and Compliance	Legal Obligation; Legitimate Interests
To detect, prevent, and respond to fraud, abuse, and security issues.	Legal Obligation; Legitimate Interests
To comply with legal or regulatory obligations.	Legal Obligation

3. Data Sharing and Disclosure

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for monetary compensation. However, we may share information in the following circumstances:

• Service Providers: We transfer PII/PD to trusted website hosting partners and other third parties who assist us in operating our Service, conducting our business, or serving our users, provided those parties agree to keep this information confidential and secure (acting as Data Processors).
• Affiliates: We may share data with PamTen, Inc. and other wholly owned subsidiaries for business and operational purposes, as they are part of the same corporate group.
• Legal Compliance and Safety: We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
• Non-Personally Identifiable Information: Non-personally identifiable visitor information (e.g., aggregated usage data) may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our Service. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage you to read their policies before proceeding.

Google Analytics and Targeted Advertising

We use third parties, such as Google Analytics, to help us analyze how people use our Service and to provide us with demographic data. Google uses cookies to collect information. You can set preferences for how Google advertises to you using the Google Ad Settings page.

Opting out: Users can opt out of Google Analytics advertising features by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

4. Your Privacy Rights

Depending on your jurisdiction (e.g., California residents under CCPA/CPRA, or individuals protected by GDPR), you have specific rights regarding your Personal Data.

Exercising Your Rights

You may exercise the following rights by contacting us using the information provided in the Contact Us section.

• Right to Know/Access: The right to request information about the categories and specific pieces of Personal Data we have collected about you, the categories of sources, the purposes for collecting or sharing the data, and the categories of third parties with whom we share it.
• Right to Delete: The right to request the deletion of your Personal Data, subject to certain exceptions.
• Right to Correct/Rectify: The right to request the correction of inaccurate Personal Data.
• Right to Opt-Out of Sale or Sharing (CCPA/CPRA): The right to direct a business that sells or shares Personal Data to stop doing so. SMAC Apps does not sell PII/PD for monetary compensation, but we provide this mechanism to honor the broader definition of "sharing" for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information (CCPA/CPRA): The right to limit the use and disclosure of sensitive Personal Information to only what is necessary to perform the services. We only collect sensitive information where required to provide the Service, and we will honor any valid request to limit its use.
• Right to Data Portability (GDPR/CCPA): The right to receive your Personal Data in a structured, commonly used, and machine-readable format.
• Right to Object/Restrict Processing (GDPR): The right to object to certain processing activities or request a restriction on processing.

5. Cookies and Tracking Technologies

Use of Cookies

Yes, we use cookies and other tracking technologies. Cookies are small files transferred to your device's hard drive that enable our systems to recognize your browser and capture certain information. We use them to understand your preferences, remember your activity, and compile aggregate data about site traffic and interactions to offer better experiences.

Type of Cookie	Purpose
Necessary/Our Cookies	Essential for the Service to function properly (e.g., site management, security).
Analytics Cookies	Monitor how users interact with the Service to optimize performance and features.
Advertising/Personalization Cookies	Deliver relevant ads and record your browsing history and preferences.
Third-Party Cookies	Placed by services we use (e.g., Google) to track and gather information for analytics or advertising.

Control of Cookies

Most browsers are set to accept cookies by default. You can remove or reject cookies in your browser's settings. Be aware that doing so may affect the availability and functionality of the Service.

• Do Not Track (DNT) Signals: We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
• Third-Party Behavioral Tracking: We do not allow third-party behavioral tracking on our sites.

6. Data Security and Retention

How do we protect your information?

We implement a variety of security measures to maintain the safety of your Personal Data:

• Our website is regularly scanned for security holes and known vulnerabilities.
• We use regular Malware Scanning.
• Your personal information is contained behind secured networks and only accessible by a limited number of people who have special access rights.
• All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for accounting, legal, or compliance purposes).

7. Compliance with Law

Data Breach Notification

Should a data breach occur that affects your Personal Data, we will take the following responsive actions to be in line with Fair Information Practices:

• We will notify affected users via email within 7 calendar days of discovering the breach.
• We will notify affected users via in-site notification within 7 calendar days.

CAN-SPAM Act

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions. In accordance with the CAN-SPAM Act, we agree to:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13 years old. If we become aware that we have collected Personal Data from a child under 13 without verifiable parental consent, we will take steps to delete that information.

8. International Data Transfer

You consent to have your Personal Data transferred to and processed in the United States, where our servers are located. This transfer is necessary to provide the Service to you. We strive to apply appropriate safeguards (such as standard contractual clauses, where applicable) to protect your data during these transfers.

9. Changes to this Privacy Policy

We reserve the right to modify or replace this Privacy Policy at any time. We will alert you to any changes by updating the "Updated" date at the top of this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on the Service.

Contacting Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us using the information below: SMAC Apps, a PamTen Subsidiary
500 College Road East, Suite 235
Princeton, NJ - 08540, USA
General Contact Email: contact@smacapps.ai
Phone: 888-344-9837